Last mile delivery
The final stretch, built for Ghanaian commerce.
We move your customer orders from warehouse to doorstep across nine regions, with real-time tracking, digital proof, and structured cash-on-delivery handling.
9 regions
Operational coverage today
Who we serve
Built for the businesses moving Ghana.
Ecommerce, FMCG, retail, restaurants, and enterprise teams who need their customer orders delivered with the same discipline as the rest of their operation.
- Ecommerce platforms and online stores
- FMCG distributors and consumer brands
- Restaurants and food retailers running dispatch operations
- Retail businesses moving goods between locations or to customers
- Enterprise clients moving high-volume parcels
What's included
Operational features as standard.
Scheduled pickup
Collection from your warehouse or store on the schedule you set.
Multi-stop routing
Routes optimised for efficiency across every region we serve.
Dedicated or shared fleet
Dedicated rider attached to your operation, or shared capacity scaled to volume.
Real-time tracking
Live status for you and your customer through app, web, and API.
Digital proof of delivery
Signature, photo, or OTP captured at handover, stored on the order.
COD handling
Cash collected, reconciled, and remitted on agreed terms.
API integration
Connect storefront, OMS, or warehouse system for automated order flow.
How it works
From integration to delivery, in five operational steps.
Step 01
Connect
Integrate via API, or onboard manually for lower-volume operations.
Step 02
Assign
Orders assigned to the right vehicle and route by destination and service level.
Step 03
Pick up
Trained riders collect parcels on your schedule.
Step 04
Track
Same live data for your customers and your operations team.
Step 05
Confirm and remit
Digital proof captured. COD reconciled and remitted on schedule.
Coverage
Nine regions of Ghana.
Operations support deliveries across nine regions today. Same-day delivery is available in intra-city zones. Inter-regional routes run on scheduled lanes for predictable transit times.
- Greater Accra
- Ashanti
- Bono
- Volta
- Central
- Western
- Western North
- Eastern
- Northern
Fleet and operations
A mixed electric and conventional fleet, run by a trained rider network.
Electric and conventional motorbikes serve intra-city demand. Larger vehicles run inter-regional routes. Operational systems coordinate dispatch visibility, delivery tracking, and route management from pickup to handover, supported by trained, professional riders across our regional branches.
Pricing
Built around your operation, not a rate card.
Pricing depends on volume, distance, service level, and value-added components such as cash-on-delivery handling, dedicated-rider operations, and warehousing. Enterprise contracts are structured around predictable monthly volume. Request a quote tailored to your operation and we will respond with a written proposal.
Frequently asked questions
Common questions about last mile delivery
What is the difference between last mile delivery and a regular courier service?
Courier handles one-off shipments. Last mile is the final leg of an ongoing supply chain, picking from your warehouse and delivering to your customers.
How fast is last mile delivery in Accra?
Same-day for intra-city orders placed before the daily cutoff. Specific windows depend on route and contracted service level.
Do you handle cash-on-delivery?
Yes. Cash collected at delivery, reconciled against your records, remitted on the schedule we agree.
Can I integrate my ecommerce platform with ShaQ Express?
Yes. The API supports standard ecommerce and order management systems. Documentation and integration support during onboarding.
Which regions of Ghana do you cover?
Nine regions: Greater Accra, Ashanti, Bono, Volta, Central, Western, Western North, Eastern, Northern. Coverage extends through partners.
Is the ShaQ Express fleet electric?
Mixed fleet of electric and conventional motorbikes. The electric share is growing alongside the OEM and ecosystem footprint.
Ready to move your orders the final stretch?
Tell us about your volume, the regions you serve, and the integrations you need. We will respond with a proposal tailored to your operation.